Frequently Asked Questions
Browse our FAQs for helpful information on our services.
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General
Eminent Roofing, Inc. has been in business since 2020. Each of our head project managers have well over a decade of experience in the industry. In addition, our lead foreman has well over 2 decades of experience.
Yes. Ask one of our project managers what the current rebates and discount promotions are available.
Permit requirements can vary from city to city. Some locations may have specific requirements, while others may not. Rest assured, if your project requires a permit, we will inform you and our office administration team will handle the filing and ensure everything is set up properly.
Yes. We offer financing for all our projects, for more information click here.
Roofing
You're welcome to visit our showroom, where we have all the available shingle colors in stock for you to see. If you can't make it to the showroom, no worries! One of our project managers can bring samples directly to you.
What warranty does my roof come with? See the warranties section.
After your final walkthrough and payment, our office administrator will register your warranty through the GAF portal, based on the package installed. You’ll receive a packet from GAF with all the warranty details in about 6-8 weeks.
The word “Lifetime” refers to the length of coverage provided by your GAF warranty and means as long as you, the original owner(s) [or the second owner(s) if coverage was properly transferred during the Smart Choice Protection Period], own the property where the shingles and/or accessories are installed. The Lifetime limited warranty is applicable only to shingles and accessories installed on a single-family detached residence owned by individuals. For any other type of owner or building, such as a corporation, governmental entity, religious entity, condominium or homeowner association, school, apartment building, office building, or multi-use structure, the length of the warranty is 40 years.
This process varies from manufacturer, for GAF you will have to visit their official website and click the file a claim. https://www.gaf.com/en-us/resources/warranties/claims
Siding
Yes, we provide a rendering service upon request. One of our project managers will invite you to our showroom, where you can see your home modeled using our advanced 3D software. This allows you to view samples in person and compare them with the renderings. For more details, please reach out to one of our project managers.
- Cracks or Splits: Look for visible cracks or splits in the siding material.
- Warping or Buckling: If the siding appears warped or buckled, it may not be providing proper protection.
- Rotting or Decay: Check for signs of rot, especially in wood siding, which can lead to structural issues.
- Fading or Discoloration: Significant fading or discoloration can indicate that the siding is aging and losing its effectiveness.
- Moisture Damage: Look for signs of water damage, such as mold, mildew, or peeling paint, which could mean the siding is no longer waterproof.
- Insect Infestation: Evidence of pests, like termites or carpenter ants, can signal that your siding is compromised.
- High Energy Bills: If your energy costs have increased, it might be due to poor insulation from damaged siding.
- Visible Nails or Fasteners: If nails are popping out or are exposed, it might be a sign of wear.
Discovery Process
- Visual Inspection: Look for discoloration, dark spots, or fuzzy growth on the surface of the siding. Check areas around windows, doors, and where siding meets other materials.
- Tap Test: Gently tap on the siding with a tool. If you hear a hollow sound or the material feels soft, it may be rotting.
- Moisture Meter: Use a moisture meter to check for elevated moisture levels in the siding or underlying materials.
- Check Inside: Look for signs of water damage inside your home, such as stains on walls or ceilings, which can indicate rot behind the siding.
Treatment
If the mold covers a large area, or if you’re dealing with extensive water damage, we will contract a professional mold remediation service. This will need to be completed before siding can proceed.
The warranty will depend on each manufacturer, please contact your project manager for more information on your specific siding. For example, James Hardie typically comes with the following warranties:
- 30-Year Non-Prorated Warranty: All Hardie® fiber cement products come with a 30-year warranty that covers defects in materials and workmanship.
- 15-Year Limited Warranty on ColorPlus® Technology: The ColorPlus® finishes have a 15-year limited warranty that covers paint and labor, protecting against peeling, cracking, and chipping.
- Transferable Warranty: The warranty is usually transferable to new homeowners, which can enhance the resale value of your property.
- Limited Warranty on Accessories: Other products, like trim and underlayment, may come with separate warranties, generally ranging from 10 to 15 years.
